General Information 


We recommend you view this section so you are aware of any recent developments or Information about our school. When applicable other non-development information is also recorded here.


General Information

For a variety of general information for parents to read please download this information sheet below.

PARENT GENERAL INFORMATION

School Office hours are 8.30am - 3.15pm. The school day starts at 8.55am and finishes at 3.00pm.

2026 School Office holiday hours are:
Thursday 29 January 9am - midday - 1pm- 3pm
Friday 30 January 9am - midday

2026 Staff only days are:
TBC

2026 Term dates

Term 1
Monday 2 February to Thursday 2 April
(Easter within term holidays)

Term 2
Monday 20 April to Friday 3 July
- ANZAC observed Monday 27 April
- King’s Birthday Monday 1 June
- Matariki 10 July - during the holidays

Term 3
Monday 20 July to Friday 25 September

Term 4
Monday 12 October to Monday 14 December
- Labour Day Monday 26 October

Donations 2026

We will not charge a fee for enrolment or delivery of the curriculum. However, we continue to ask your financial support of our school via voluntary donations. These are explained in the letter below and are vital to sustain the opportunities that we provide for all students.

Payments can be made via Kindo or in the school office. It is also possible to pay off in installments by setting up a direct debit. Please contact the office or come into school and they will help.

School donations are tax deductible

Did you know your payment of school donations are tax deductible, any donations made before 31 March are able to claimed from 1 April 2026. For more information, please visit:

https://www.ird.govt.nz/income-tax/income-tax-for-individuals/individual-tax-credits/donation-tax-credits/about-donation-tax-credits

Schools do have to rely on Parent donations to help fund the operation of the school. Donations are listed on our payments page but are also listed on the stationery lists. Please see below a letter from our Board of Trustees explaining how it works.

Donations Letter from the Willow Park School Board, 2026

Contacting teachers
This is best done via email. All teacher emails are listed under the staff tab.

Whatever it is, the way you tell your story online can make all the difference.

School Lunches

We have 2 options available for children to order lunches.

  • ​​​​​​​Ezlunch  (Through KINDO)
    Ezlunch brings you a great variety of fresh food with the convenience of ordering online or by Text. Join Kindo to access ezlunch to place an order. Go to the school shop icon on your HERO app and register as a new user, using your school email. Orders get collected by the children at the school office.

  • Sushi Orders
    We welcomed Sushiday to our school in 2022. The fresh sushi from our new provider is proving very popular.
    See the information brochure below.

    About Sushiday

    Children are able to purchase sushi for lunch on Fridays. Order directly with our new supplier Sushiday. The sushi is delivered to students classrooms.

    Click here to order. www.sushiday.co.nz


Whatever it is, the way you tell your story online can make all the difference.

Whatever it is, the way you tell your story online can make all the difference.

School Pool

Our school pool is used during Term 1 and Term 4 for water safety lessons from New Entrants to Year 6.

The pool is also open for Willow Park School whānau to use through a pool key system. Keys can be bought from the office during the pool opening time from mid term 4 to the end of term 1 the following year. The cost for a season is usually $100 per key but check with the office to confirm this.

This is a great opportunity for families to use the facilities after school, at the weekends and during the long summer break. Keys are not to be shared between families.

Outside school hours, pool access is restricted to key holders only.

Swimming Hours: 

  • 3 pm – 7 pm School Term     

  • 10 am – 7 pm Holiday time / weekends   

  • Last day for swimming is Sunday April 19 2026

    Please return keys to the school office by Monday 27 April 2026


Whatever it is, the way you tell your story online can make all the difference.

Complaints Process

From time to time, parents may have a concern over their child’s education or something that is happening at the school. To ensure that these matters are dealt with effectively, we have a set of procedures for people to follow if they wish to bring these matters to our attention. In the first instance, it makes sense to discuss the issue with your child’s teacher as they are most likely to know and understand the circumstances that contribute to it. Sometimes for example, the child may be telling you about things that have not been brought to the attention of the teacher. If the matter is more serious or if parents feel they wish to take the matter further, they may wish to bring it to the attention of the Team Leader, Deputy Principal or Principal.

The Board of Trustees are only likely to deal directly with issues that are particularly serious or if parents have first gone through the steps outlined above. In these cases, the matter will need to be put in writing and delivered to the school office so that it can be passed onto the Board Chairperson. The issue is then likely to be dealt with at the next Board meeting and suitable action taken. A response from the Board will always be provided to the person who raised the issue.

In summary then, the procedure is:

  • Discuss the issue with your child’s teacher

  • Discuss the issue with your child’s Team Leader

  • Request an appointment with the Deputy Principal or the Principal

  • Or if the matter is very serious and has already been raised with the Deputy Principal or Principal, parents can make a written submission to the Board of Trustees

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